Refund Policy - Bounty Box

At Bounty Box, we want you to be happy with your order. Since our boxes contain fresh produce and perishable items, we are unable to accept returns. However, if you receive a damaged, missing, or unsatisfactory item, please notify us within 24 hours of delivery by emailing support@bountybox.ca with your order number and photos of the issue.

Refunds or Credits: Eligible claims will be refunded to your original payment method or credited toward a future order.

Non-Refundable Items: Gift cards, promotional items, or special offers are not refundable.

Delivery Issues: If delivery is missed due to an incorrect address or unavailable recipient, we cannot issue a refund.

Your satisfaction is important to us — we will always do our best to make things right.